Three Features

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  01.

  Emphasis on quality assurance in developing products

  In order to manufacture quality products, our Development staff, together with Quality Assurance specialists, double-check excellence of quality starting at the designing point. From setting-up a best-before date to selecting analysis lists, we establish product specifications for our customers to do business with a sense of confidence. Health food pertains to wide-ranged rules and regulations to which we refer in developing on a product sample basis and assure its compliance with the related legislations.

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  02.

  Regular inspection and surveillance at our contract manufacturers for quality assurance

  We select a contract manufacturer that we deem most appropriate to meet the customer’s specific needs for the product. Approach to quality administration varies depending on the contract manufacturer. Accordingly, our quality assurance staff conduct inspection and surveillance regularly at the contractor. In case any problematic issues are found at the inspection, the staff give guidance for prompt improvement. Thus, the product manufactured by a contractor without any problems is provided to our customer at the end.

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  03.

  Thorough preventive measures against claims and prompt response

  Assuming probable claims at the time of product development, our development and quality assurance team makes validity assessment of the product. However, once a claim is brought to our attention, we conduct a thorough investigation to determine the cause without delay. Based on the result of the investigation, we take preventive measures against recurrence. As to a grave case, the Integrated Quality Counsel under the President’s direct supervision is authorized to take care of the claim.